In IRB we do consider quality in all our processes
The purpose of the Quality Management System is to ensure that the products and services provided to our customers consistently meet or exceed their expectations. IRB operates a system that regularly evaluates its processes and customer needs, and has set quantifiable goals with plans in place to ensure that they are improved year on year.
International Standard ISO 9001 provides a process for satisfying customers. It is the policy of IRB to maintain, on a continual basis, an effectively managed Quality Assurance programme, which will assure customers that the products and services provided conform to the laid down procedures or disciplines of the company, which will ensure that we meet the customers’ needs and expectations.
To this end, IRB has developed a Quality Management system that meets the requirements of International Standard ISO 9001 and is written to all Standards and Codes of Practice, thus giving confidence not only that IRB services meet the requirements of the contract and specifications but that our business is committed to continual improvements.
IRB Quality Mission Statement
IRB is engaged in the business of the consultancy, advisory and supplies of railway material and equipment. This Policy applies to our organisation.
Our mission is to reliably meet service levels and continually improve the appropriateness, efficiency, effectiveness, and timeliness of those services.
This policy of Quality Assurance is in place to ensure that the overall organisational goals of the company are met. The goals of this company are to ensure that the best possible product and service is supplied to our valued clients, and that we are able to meet their needs and requirements as effectively and efficiently as possible.
Our organisational goals are to ensure that the changes required within our documented management system to meet the requirements are performed in a managed methodical way to ensure that the system is fully understood and implemented throughout the company
This policy applies to all IRB employees, consultants, contractors & sub-contractors and shall be reviewed at least annually.
CEO & Founder